Returns & Exchanges
At Quilling, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn garments with original tags attached. If your purchase doesn't fit perfectly or meet your expectations, our dedicated team is here to ensure your exchange or refund is processed swiftly.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all Quilling garment tags and security seals remain intact and undamaged.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing